Role Description:

Working with the Operations Manager and the Operations Team in the UK who provide customer-facing and back-office administration support to the sales function.

This is a varied and dynamic role in a fast-growing multinational public company. The role involves liaison with colleagues throughout Quixant’s operations team, which span the US, UK, Italy, Germany, and Taiwan.

The role covers a wide range of administration tasks including but not limited to:

Key Responsibilities:

• Working with the Operations Manager and Sales team to ensure quotes are processed correctly.
• Ensure all the following are completed in a timely manner:
  • Processing customers order into SAP in line with company processes.
  • Process customer Invoices in a timely manner.
  • Process customer returns and adhere to procedures and systems.
  • Ensure new customers receive Quixant’ s Terms of Business and associated legal agreements.
  • Maintain customer records on the CRM database, ensuring changes in address or contacts are updated promptly.
  • Communicate with customers regarding all aspects of their orders.
  • Prepare and ship customer orders/items for repair (RMA) process.
  • Support the sales team with quotes, pricing, and lead times.
  • Monitor sale or return invoice lists.
  • Ensuring inventory counts are carried out in line with the needs of the business.
  • Managing and assisting with customer shipments and all relevant paperwork is completed correctly.
  • Ensure incoming shipments are processed and stored correctly.
• Cover day to day tasks for the global team as and when required.
• Checking SAP Data is correct in preparation for the Operations Manager to run monthly management reports.
• Responding to correspondence in a professional and timely manner, including phone and email communications.
• Office and facilities duties including but not limited to helping answer phones, greeting visitors and other duties as and when required.
• Attendance at local exhibitions to support Sales and Marketing with the running of the stand and show agenda, meet, and greet customers, provide refreshments and any other ad-hoc duties.
• Possible occasional travel to international offices for training, meetings, and exhibitions if required.
• Other ad-hoc activities to support the needs of the business or as requested by the Operations Manager.

Qualifications and Experience:

• 3+ years of Customer Service experience.
• Experience in order processing.
• Excellent verbal and written communication skills.
• Accuracy and Exceptional attention to detail with ability to organize and prioritize.
• Advanced experience using Microsoft Office including Word, Outlook, and Excel.
• Strong team working skills.
• Ability to meet deadlines.
• Basic knowledge of Domestic shipments.
• Basic Warehouse procedures.
• Basic Inventory procedures.
• Pass a background check.

Physical Requirements:

• Ability to lift/move 40 lbs.
• Operate a pallet jack.
• Pick and pack orders in boxes.
• Prepare pallet for shipment.

Preferred Skills:

• Knowledge of Import/Export, air freight and LTL.
• Willingness to obtain Forklift Certification.

Job Overview

Reporting to the VP of Business Development, the Business Development Manager will be responsible for searching out and winning new business opportunities within our full catalog of Computers, Cabinets and Software solutions. You will accomplish this through face-to-face interactions, trade events, video conferencing and other traditional methods while being fully supported by our commercial and technical teams.

Job Requirements

• Create business growth through new project acquisitions
• Travel as required to help secure new business
• Collaborate with Marketing to create effective campaign strategies
• Collaborate both internally and with the client to ensure project execution, to ultimately delivering solutions
• Timely reporting of account activities
• Forecast
• Meet or exceed revenue and margin targets

Qualifications

• 5+ years of Casino Gaming sales or related experience and/or bachelor’s degree in related field of study
• Ability to pass background check both at time of initial employment and as may be required from time to time in order to service accounts in the Casino Gaming market
• This position requires frequent travel, both domestic and internationally
• Credit worthiness
• Must be able to work as a team player

Desired Skills

• Excellent communication
• Ability to create and deliver professional presentations
• Proficient in Microsoft products including Word, Power Point, Excel and Outlook
• Ability to work independently while collaborating with team as required
• Flexible schedule to accommodate early and late international calling & video conferencing
• Passion for technology

Reporting to the VP of Business Development, the Onboarding Specialist will be responsible for managing new opportunity integration. This position is a critical liaison between the client and Quixant’s commercial & technical teams while assuring accurate and timely delivery milestones.

Job Requirements

• Work with the customer and various departments within Quixant to successfully onboard new client projects
• Ability to create and manage the delivery of technical projects from concept all the way through mass production
  • Create and manage project reports
  • Coordination of product delivery
  • Meeting coordination both in-person and online
• Ability to understand technical language pertaining to computers
• Ability to travel both domestic and international
• Availability to work with various time zones requires a flexible schedule to be available with an emphasis on European and Asian time zones
• Ability to communicate clearly

Qualifications

• 3+ years of project management with either computer, software or Casino Gaming experience and/or bachelor’s degree in related field of study preferred
• Ability to pass background check both at time of initial employment and as may be required from time to time in order to service accounts in the Casino Gaming market
• This position requires frequent travel, both domestic and internationally
• Credit worthiness

Desired Skills

• Excellent communication
• Ability to create and deliver professional presentations
• Proficient in Microsoft products including Word, Power Point, Excel and Outlook
• Ability to work independently while collaborating with team as required
• Flexible schedule to accommodate early and late international calling & video conferencing
• Passion for technology
• Being able to speak different languages may be a benefit

Role Description:

You need to design and implement new feature required by product or customer. You will be working closely with different function team (EE team, DQA team, …etc) and customer to complete product development and troubleshoot system problem.

Key Responsibilities:

• Ensure the BIOS firmware development meets project schedule and has good quality.
• Design and implement new BIOS feature.
• Debug and troubleshoot BIOS firmware issue.
• Assist internal and external customer to debug APU/CPU issue, PC hardware issue and OS issue.
• Provide consultation to internal and external customers.

Qualifications and Experience:

• Associate Degree or above in Computer Science, Electronic Engineering, Electrical Engineering, or related field.
• 6+ years of experience in BIOS firmware development.
• Design BIOS feature required by product or customer.
• Ability to work independently and has accountability for result in a particular area of work.
• Enthusiasm for the application of new technology is welcome.

Knowledge and Skills:

Essential:

• Familiar with the UEFI and EDK is essential.
• Knowledge with ACPI, USB, PCIE, SATA and other PC industry standard is essential.

Desirable:

• Good at programming language C is essential and familiar with x86 assembly is desirable.
• Familiar with system debugging skills to troubleshoot BIOS FW issue and system problem.
• Familiar with BIOS firmware development on AMD system or Intel system.
• Good at communication skills.
• Fluent in both written and spoken English.

Role Description:

Besides the computer vision, it also an excellent opportunity to familiarize various frameworks (MFC, Qt, .NET, PySide/PyQt, etc.). In our team, we love to use the most efficient way to solve the problem instead of using convention. We are looking forward to you bring your idea to the team to increase productivity.

In the baseline, you need to maintain the production tools to ensure the product quality is good enough to ship to our customers. Moreover, you will face the challenge of developing the new test tool for the new product features. You will be working closely with the PE team, EE team, and DQA team to create high-quality test tools to support the business.

Key Responsibilities:

• Ensure the production tools have excellent stability will not cause the production line to stop.
• Provide an efficient test methodology for the PE team.
• Be a technical consultant if the other teams have some software-related questions.

Qualifications and Experience:

• Associate Degree or above in Computer Science, Electronic Engineering, Electrical Engineering, or related field.
• Good communication skills.
• Ability to work independently.
• Enthusiasm for the new technologies/frameworks.

Knowledge and Skills:

Essential:

• Familiar with programming language C and C++ is essential.
• Familiar with the IDE tool (Visual Studio) is essential.
• Knowledge with the version control (Git) concept is essential.

Desirable:

• Familiar with managed code C# is preferred.
• Knowledge with front-end technologies is preferred.

Role Description:

In this role, you will be able to execute product and project planning, working well under pressure as you thrive through brainstorm, communication, deliverable and be able to demonstrate strategic and logical thinking. You will have the opportunity to work with the cross region team to deliver the complete computer platform and monitor solutions to the well known slot machine manufacturers and gaming studio with supports from hardware, firmware to Quixant software eco-system.

Key Responsibilities:

• Execution project management throughout product lifecycle include specification defining with evaluation of potential new opportunities and technologies.
• Develops business cases with maintain or add on product features, works with diverse group of stakeholders and cross-functional teams to get alignment and consensus.
• Overseeing and intervention for product improvement to design and production.
• Maintain the product and feature roadmap • Support to activities and marketing events participation with demos
• Project management throughout NPI phases and process management throughout design and to manufacturing team.
• Scope and prioritize activities based on business and customer impact
• Runs regularly scheduled reviews to ensure success metrics are being met
• Deepen and widen the service scope and to maximize customer satisfaction.
• Coach and mentor team owners as needed basis.

Qualifications and Experience:

•  3~5 years or above in electrical, technical company’s PM role
• IPC or Casino Gaming industry for board, system, monitor, cabinet experience is plus
• Have the blend of success product portfolio, development experience, and user experience mindset
• Excellent English writing and verbal communication skills with needs to communicate to global team and to customer meetings.
• Experience working with different time zones (Europe, North America, Australia and Asia Pacific).
• Ability to travel 10-15% internationally for business. Represent the company by visiting customers with support on products and projects. (Due to Covid this will be a option until the travel restriction are cleared.)

Knowledge and Skills:

Essential:

• Experience with Windows and Office suite applications. (Outlook, Word, Excel, Project, Teams etc.)
• Experience with product lifecycle management (PLM) system
• Creative thinking, active, aggressive and open-minded with strong interpersonal skills for working with cross-functional teams and subject matter experts
• Strong work ethic, self-starter and able to work in a fast-paced, high-demand environment
• Serves as the voice of the customer, understanding the customers’ needs and communicate those to the team.
• An aptitude for understanding technical concepts and simplifying them
• Strong analytic and problem-solving skills, willingness to roll up one’s sleeves to get the job done

Desirable:

•  Japanese writing and verbal communication is a plus.

Key Responsibilities:

• x86 & ARM mainboard power design.
• To design DC/DC power schematic.
• To review PCB layout file.
• To measure and verify power signal & quality.
• To debug DC power issue and analyze motherboard failure issue.
• To implement 2nd source of DC power parts.
• To study & survey new power solution and power related application.
• To define the power spec. and validate PSU.

Qualifications and Experience:

• Bachelor’s degree or above in EE, related technical field, or equivalent practical experience.
• At least 5 years work experience in related field.
• Good communication skills.
• Ability to work independently.

Knowledge and Skills:

Essential:

• With professional skill/ability of Cadence software design.
• Familiar with related equipment, such like Multi-meter, Oscilloscope, Electronic load, etc.
• Strong traits of team working, stress tolerance, logical thinking, open minded and customer oriented.